Privacy Policy

Privacy Policy for UATChem

Last updated: September 17, 2026

UATChem (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website https://uatchem.com (the “Site”) or when you otherwise communicate with us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Submit an inquiry or request a quote through our contact forms
• Request product samples, COA, TDS, or SDS documents
• Subscribe to our email updates or product catalog
• Communicate with us via email, WhatsApp, or phone

The personal information we collect may include:

• Your name and job title
• Your company name and country
• Your email address and phone number
• Product specifications, quantity, and packaging requirements you share with us
• Any other information you choose to provide in your messages

2. How We Use Your Information

We use your information to:

• Process your inquiries and provide product quotes, technical data sheets, and safety documents
• Send product samples and commercial proposals
• Communicate with you about orders, shipments, and after-sales support
• Improve our website, products, and customer service
• Comply with legal and regulatory obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following circumstances:

• With our logistics and shipping partners to fulfill your orders (e.g., freight forwarders, customs brokers)
• With our quality control and laboratory partners to provide COA and test reports
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or the public

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, but some features of the site may not function properly without cookies.

8. International Data Transfers

We are based in China, and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

UATChem
Building 7, Chem-Tech Innovation Park, No.128 Huayuan Road, High-Tech District, Qingdao, China
Email: [email protected]
WhatsApp: +86 173 1002 4510